Sunday, 9 September 2018

Poor Train Customer Services Resulted in Canadian Tourists' Humiliation on a Train in Berlin, Germany



The Berlin Train Station


From Potsdam, Germany, we booked our train leaving for Luneberg which costed us a whooping 60 Euros per person!  Even though we paid so much for this leg of our journey, we did not have an easy smooth ride to our destination as we had to transfer multiple times. 

 At the Potsdam train station, we found out from a posted notice that the direct train from Potsdam to Berlin only ran during the rush hours.

Therefore, we had to board a bus from Potsdam and arrived at the Wannsee station, then hopped on to another train to the Berlin Hauptbahnhiof Station, a huge hub for many trains and buses leaving and arriving to the city, and from there transferred to another train.















At the Berlin Haupthahnhiof Station, we searched for our train looking at the electronic schedule board and found that it would leave from Platform 8 at a certain time.

To make sure we were heading to the right direction, we asked the train staff for information at the train info booth. 






















However, the lady at the info centre was not very helpful in providing us with the correct information about our train.She said one thing first and then another thing later.

By the time we figured out where we should go, we only had 5-7 minutes before departure time.

















We ran to the platform and showed our electronic tickets to the train personnel there. We asked him if we were boarding the right train. He said yes pointing us to the train right in front of us, without uttering one more word.



























We jumped onto the first available train, dropped off our luggage, settled in and congratulated ourselves that we did not miss our train.

 I pulled out my computer and started writing. 

 
Unknowingly, we got on a first class train in Berlin









A few minutes later, a serving personnel came around asking if we wanted tea or coffee. " Wow, good service indeed!" I thought to myself.




About 15 minutes later, another train personnel came around checking passengers' tickets. After looking at ours, he said to us in a loud and rude manner so that everyone on the train could hear him. 





" Your ticket is second class. This is first class. Move right away."  There was no please, no " I am sorry to tell you..." or any other words to soften his tone of command.

In the middle of blogging on my computer, I needed  a couple of minutes to save and shut down the program properly. The conductor, now ahead of me, checking other passengers' tickets, turned around, said impatiently again to us in a rough voice, " Move immediately to the second class!"  

My family and I were humiliated!  Never had I been spoken to in public by anyone in such a rude manner anywhere in the world!!!!!!!!!!

Dragging our luggage through the dining cars and a number of trains,  we finally found a place to sit down in the second class section of the train.




















We still had to transfer to another train before reaching our destination of Luneburg. For all these inconvenient transfers and humiliation, it costed each one of us 60 Euros.



I was very upset. It was difficult for me to accept being treated almost like a criminal while vacationing in Germany. 

This is our third time visiting Europe. Our previous two visits to Italy, Spain, France, Hungary, Austria and other countries were  pleasant which was the reason for our returned visit to the E.U.countries.

Regrettably, our first visit to Germany did not give us a positive experience. I did not appreciate our public humiliation due to poor scheduling and lack of services at the Berlin train station.


R.T.
On Route from Berlin to Luneburg
Germany




Trying Some Delicious Fresh Seafood in a Potsdam Shopping Mall, Germany

Day 2 - Potsdam, Germany
We visited a UNESCO site in Potsdam, Germany

We saw a lot the day before in Potsdam.
We enjoyed visiting the famous UNESCO palaces and gardens.



Having spent a night at the B Hotel by the Potsdam train station, we were up at 8:30a.m. the next morning.  J. joined us for breakfast at the hotel breakfast area






The breakfast was good as I was able to eat a fruit salad, a sandwich I made with some whole wheat bread , cucumber and hard boiled egg whites with no meat, cheese or any dairy products.
















The hotel was only 200 meters from the train station and a shopping mall. We went shopping there/
Resisting these delicious pastries was difficult in Germany






I was happy that I could continue my near vegan diet while vacationing in Germany, very proud of myself for not being tempted by all the rich wonderful food, pastries and gelatos surrounding us each day.












A great seafood place in Potsdam 









Always looking for something healthy and different to eat, we discovered one store in particular that caught our attention.



We were pleasantly surprised to find a fish restaurant offering fresh seafood such as shrimps, scallops and pan fried fish dishes on their menu


A healthy delicious lunch at the shopping mall !




 We try to avoid eating deep fried or fatty food. Instead of eating tofu all the time, I could have some real meat in Potsdam!

 




We ordered some fish for lunch.









A seafood salad 




We never expected that the seafood we ordered from a fast food take out restaurant located in a 
shopping mall could be so delicious. Amazing!

We saw many nice shops at the Potsdam shopping mall selling various items. 

Browsing in different stores,  we spent a couple of  hours shopping for some clothes with European designs.  I  got some nice clothes at great prices!











Potsdam, Germany










We enjoyed our short stay in Potsdam, and were ready to move on to our next destination in Germany!





R.T.
Potsdam
Germany

Saturday, 8 September 2018

Sanssouci Park, a Must Visit UNESCO Site in Potsdam, Germany


Day 4, Germany
We had lunch  at a Vietnamese Restaurant on our last day in Berlin.

Since this was our first time visiting Germany, we wanted to see a few more places in this country.



Still sticking to my mostly vegetarian diet, I was happy to find restaurants in Berlin offering just what I needed.








I enjoyed my vegetarian dishes while visiting Berlin

















We had brunch in a Vietnamese restaurant on route to the train station.




After spending three nights in Berlin, we moved on to another city, boarded a train heading to Potsdam.















Potsdam, Germany, -a pretty little town.


Our train was late and we needed to transfer to another bus which was also late. 

We must have waited for about 30 minutes for our connecting bus in the sweltering afternoon heat along with many other passengers










,
Potsdam Town Square, Germany






Though we left Berlin by train well before 12p.m, it was almost 4pm by the time we reached Potsdam!

We finally got to Potsdam, our next destination in Germany!

























We checked into our hotel right by the train station and set out to explore the city before it got dark.

























Our first stop was the Potsdam Town Square where the Potsdam Museum, post office and other important government buildings are situated.. 






















However, these buildings were not what we were interested in visiting. 

We had another location in mind. 


























Sanssouci Park, a significant historic monument made up of palace buildings and garden structures was where we wanted to visit,

Visiting this UNESCO site was the sole propose for us to be at Potsdam.

We headed out to the park before it got too late! 









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The palace is well hidden in the park. After entering the park, we still walked quite a distance. 






















For physically challenged people, it would  not be an easy walk for them.









We enjoyed the scenery as we were .strolling through Sanssouci Park
,walking on the palace ground.











I immediately recognized this palace as I had learned about it in a travel documentary from watching a TVO program in Toronto.














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The magnificent palace ground was lined with statues, well manicured shrubs and lawns with flowers in full blooms.



























The garden designs were started in the 18th century and were continually developed until  the end of  the monarchy in 1918.











The Sanssouci Palace with its Vineyard Terraces were laid out  together in 1744 as the summer residence for Frederick ll.It forms the famous centerpiece in the garden.

The Palace Buildings and the Terraces form the centerpiece of the Sanssouci Park in Potsdam, Germany









The terraces have been built on a multi level ground.




















On each level, the plants were growing against a wall petitioned off by a pair of full length windows.






















We climbed up the stairs to the palace and had a good view from the top of the hill overlooking the garden and the fountain.




























The Sanssouci Park is a magnificent place!

























It has been included in the UNESCO World Heritage List in 1990.

We were glad that we visited this famous place and made the historical facts we have learned came alive for us!














After our visit at the palace we went for a late dinner at one of the side streets

We had Indian food this time. It was good.











We walked by the square we passed by earlier and heard music playing with many people dining outside enjoying the night.



It was a long day for us, but we enjoyed visiting the UNESCO site!














R.T.
Sanssouci Palace
Sanssouci Park, Potsdam
Germany