What to do After Losing Your Cell Phone While Travelling in a Foreign Country?

We have been travelling in Germany for the past week. We travelled from Berlin to Prague via the fast train. As soon we got off the train and walked into the Prague station, I saw the panic and fear in my husband's eyes as he realized that he lost his cell. He was in a panic mode as he had so much infomration on his phone and we were in a non English speaking country.

The following was what we did and I hope that this will help our readers in the future should he/she lose a cell phone while travelling. 1. Go and report to the Lost and Found office close by - My husband and Ken went to report it to the Prague train station's Lost and Found office. But it was around lunch time, the office was closed. We thought we would go back when it reopened later.

. 2. Find a quiet place to figure out what are the most important calls you will need to make and important things you need to do. Since we were at the Prague station, there were thousands of travellers passing by each day and it was extremely busy and noisy.

We found a quiet spot, calmed ourselves down and figured out we needed to make some important calls to stop potential thieves from stealing money and important data from our cell phone.

3. Call your banking institutions - Roaming is expensive while travelling. Often when we do make calls from overseas on our cells, we will be put on hold for a long time. Therefore you need to figure out which calls are the most important to call first.

The first thing we did was calling our banks in Canada and reporting the loss to them. The bank personnel informed us that they would block the bank app so that no one could access our bank accounts from the app. registered on our cell phone. That was a big relief once when we were sure that no one could access our bank accounts even if they picked up our cell phone.

4. Call your credit card company - Since S. has been using a number of apps connected with payments from his credit card on his phone, the next call was to the credit card company. After calling the credit card company, we were put on hold for a long time. But this call must be done so that whoever picked up our phone could not order anything or make any purchases from our cell phone apps. The Credit Card personnel informed us that they would lock our card number so that it could not be used any further. We didn't want to report the card as stolen as a new card would be sent to us. Since we were travelling and didn't want the new card to arrive at our house in our absence, locking the credit card number was a good option for us.

5. Stop someone from stealing information from your cell phone – My husband uses a few social media apps to communicate with family, friends, relatives . In these exchanges, there might be some important personal info, therefore, we requested that these apps and info be deleted from the lost cell phone. Our service provider assured us that they would lock our phone and prevent anyone accessing any information in it.

After we made these calls, we were relieved knowing that our banking, credit card and personal info would be secured and not to be fallen into the hands of any stranger happened to have found our cell phone.

We were also blessed as we were travelling with our friends and one of whom with a cell phone plan called Roam Like Home. This plan allowed him to call anywhere in the world as if he were calling from home in Canada. We borrowed his phone and were able to make all these calls quickly without costing us an arm and leg paying for roaming charges. Again, we saw God’s grace in an unpleasant situation where He still looked after us. RT Prague, Czech Republic 06062024